Pine Belt Chrysler Jeep Dodge Ram
Best Jeep Wrangler Service Department in New Jersey. First, unlike other Jeep dealerships, they listen to you when you say "something seems off with my Jeep".They investigated an issue I was having where my 2018 Jeep Wrangler as it felt like something was "holding it back or dragging" when driving. I thought it was my transmission and instead found my front brake calipers had failed causing burning on my rotors and caused the issue. I think the mechanics name was Robert, he did a great job troubleshooting. Then I dealt with service advisor Lynn who was ... Read More Full review text opened.Google - Aug 12, 2026
Best Jeep Wrangler Service Department in New Jersey. First, unlike other Jeep dealerships, they listen to you when you say "something seems off with my Jeep".They investigated an issue I was having where my 2018 Jeep Wrangler as it felt like something was "holding it back or dragging" when driving. I thought it was my transmission and instead found my front brake calipers had failed causing burning on my rotors and caused the issue. I think the mechanics name was Robert, he did a great job troubleshooting. Then I dealt with service advisor Lynn who was a total pleasure to deal with during the repair. she keep me update-to-date with the approvals on my repair since I have a Lifetime MOPAR Warranty. They also gave me a loaner for two weeks. (Chris is loaner dept. was also great)
I'm so happy the Jeep dealership in Toms River has such a horrible service department they sent me to Pine Belt, where I was treated like a valuable customer with respect and class. Some other Jeep dealerships could take a lesson. My Jeep is running great now, and with 275K, that puts a smile on my face. thanks Pine Belt!
Fantastic service. I drove in due to a check engine light and noise. They took me in right away and were able to fix the problem the same day. It was such a relief to have a service department work so quickly. Even if they couldn’t fix it that day due to having to order parts, they still were able to diagnose the problem.
Friendly curious helpful. Very good experience
Updating my post from last week. Pine Belt said it didn't have any servicing openings until the END OF OCTOBER on the latest Jeep Wrangler 4xe recall issued at the end of July. AND NO LOANERS. Total nonsense. Again they're people are clearly trained not to accommodate recalls. Salerno Duane Jeep up in Summit (only about an hour north) was also experiencing high demand for servicing but accommodated immediately, picked up the phone and resolved the issue in less than 2 hours within 1 week of receiving the latest recall. Will never step foot in Pine Belt again as they ... Read More Full review text opened.DealerRater - Aug 6, 2026
Updating my post from last week. Pine Belt said it didn't have any servicing openings until the END OF OCTOBER on the latest Jeep Wrangler 4xe recall issued at the end of July. AND NO LOANERS. Total nonsense. Again they're people are clearly trained not to accommodate recalls. Salerno Duane Jeep up in Summit (only about an hour north) was also experiencing high demand for servicing but accommodated immediately, picked up the phone and resolved the issue in less than 2 hours within 1 week of receiving the latest recall. Will never step foot in Pine Belt again as they do not stand by their product when it comes to servicing and their employees are trained to leave you without a solution with your recalled vehicle sitting in the street for months away from your house and other vehicles while a potential fire hazard and unusable.
Great experience from start to finish! Would definitely recommend... they make the process very smooth, no bumps in the road..they treat you like family here at this dealership.
Easy process great place
Friendly efficient
Had a great experience buying and selling a car with Bill Tompkins, General Manager. Professional, knowledgeable and such easy transactions. Highly recommend! Thank you!
Horrific. Received my 5th recall in 2 years on my 2024 Jeep 4xe. On my latest received on July 31 the recall said to park the car away from homes and other cars bc of fire risk. The dealership said it has no service availabilities until the END OF OCTOBER! AND NO LOANERS. Staff clearly trained NOT to care and to just process disgusted customers w no solutions on a luxury priced car. On my last recall the dealership actually said they’re not technically my dealership bc it’s a leased vehicle. Managers never call back. Stay away from Pine Belt.
Absolutely great experience with the folks at Pine belt. The whole process was very easy.
The process was made very easy and handled smoothly. Adam was a great help and everyone was professional and personable.
I ordered my Jeep Wrangler Unlimited Rubicon XR back in Jan 2022. The dealership sent me emails stating it was being built, being inspected and transported all in Jan and Feb. By May I was like, where the heck is it? I had to get Stellantis involved to get any type of accurate answer on when it would be delivered.
It was delivered in July. Fender had a gash in it and leather center console was torn and the starter was bad. Pine Belt had all issues resolved but what a hassle.
With my dealings of Pine Belt I have noticed ... Read More Full review text opened.DealerRater - Jul 28, 2026
I ordered my Jeep Wrangler Unlimited Rubicon XR back in Jan 2022. The dealership sent me emails stating it was being built, being inspected and transported all in Jan and Feb. By May I was like, where the heck is it? I had to get Stellantis involved to get any type of accurate answer on when it would be delivered.
It was delivered in July. Fender had a gash in it and leather center console was torn and the starter was bad. Pine Belt had all issues resolved but what a hassle.
With my dealings of Pine Belt I have noticed that the turnover rate for their sales people and their service reps is quite high. My rear window had to be replaced twice due to the rear defroster kept failing. The installed headliner had to be glued in permanently due to it kept falling off multiple times.
Fast forward to this year and and the steering damper had to be replaced which they covered and then a couple months later the steering got loose again and I got the dreaded death wobble. It is 4 years old and has 38k miles on it.
I take it in at 7:45am on July 22 and tell them it has death wobble. No calls all day. I actually called around 11am and asked to speak to service manager Joe Deangelo but was put to voicemail and left a message. NO CALL BACK. About 4:30pm I call, asked to speak with my service rep who is not available and then ask to speak to the service manager who is also unavailable, then I ask for ANY manager and they wound up transferring me to manager Joe Pagano and I ask about the Jeep. He asked when I brought it in and I told him that morning at 7:45am. He says "I'd be surprised if they even got to it yet". I said good thing I didn't sit and wait for it. Anyways, he said he would check on it and call me back. At this point I did receive a text and it stated it needed approval to get the work done. I DO NOT do business over text messaging, especially this kind of stuff. Now it's 5:40pm and I call back since manager Joe Pagano did not call me back. At that time the rep that answered the phone said all the service reps and managers have gone home for the day. I asked why no one has reached out and they had no answer. I told them I was coming to get my Jeep and didn't want them to touch it. This rep's name was Debbie and she was the only helpful person all day. I wish I got her last name or what department.
When I went to get the keys for the Jeep from the cashier, my service rep was walking by. I stopped her and asked why she never contacted me. She stated she was busy. xxx? So I am supposed to leave my Jeep there for days? Maybe they need to hire more service reps.
This dealership is complete garbage as is all their reps and managers, especially Joe Pagano, Joe Deangelo and service rep Lynne Simmo. No professionalism and no customer courtesy.
There were only two people at that dealership that were a pleasure to deal with, Debbie and Lucas Camacho.
After I get home, I had an email with suggested repairs and it was the track bar and alignment which was priced at $1k. xxx!!! All the issues and times I have spent at that dealership because of all the problems with this thing and they can't even compensate me with ANYTHING, not even a free oil change.
AVOID THIS DEALERSHIP AT ALL COSTS. DO NOT USE.
⭐⭐⭐⭐⭐ Incredible fleet experience with Jeremy! I’ve managed our company fleet for years through other companies, and this was hands down the best experience yet. Jeremy helped me seamlessly pick up 2 new trucks. Unlike past experiences elsewhere, he was incredibly responsive, knowledgeable, and genuinely nice before, during, and after the process. Jeremy's stellar work ethic, personality, and customer care set a new standard. And thank you to Bill T. for speaking with me earlier as I called in to make sure Jeremy got his day in the spotlight. I highly recommend Pine Belt and Jeremy—we will absolutely be ... Read More Full review text opened.Google - Jul 23, 2026
⭐⭐⭐⭐⭐ Incredible fleet experience with Jeremy! I’ve managed our company fleet for years through other companies, and this was hands down the best experience yet. Jeremy helped me seamlessly pick up 2 new trucks. Unlike past experiences elsewhere, he was incredibly responsive, knowledgeable, and genuinely nice before, during, and after the process. Jeremy's stellar work ethic, personality, and customer care set a new standard. And thank you to Bill T. for speaking with me earlier as I called in to make sure Jeremy got his day in the spotlight. I highly recommend Pine Belt and Jeremy—we will absolutely be back!
Great service made it easy to swap lease and get new car and insure it on the spot.Shout out Jonathan for the amazing help
What a great experience ! This was my son’s first car buying experience. Adam took the time to explain every step of the process. He introduced us to every member of his team and made sure all of Jack’s questions were answered. Jack left with the exact Jeep that he wanted. We have both raved about the entire experience.
Cristian from Pine Belt Jeep was very helpful and patient with the search for my new car. I would 100% recommend him to anyone in search for a new car.
Thank you, Eric Cohen and Pine Belt Jeep. They treated me very well. Listen to my needs and got me the exact car I wanted. I highly recommend shopping at Pine Belt Jeep and asking for Eric Cohen.
Jim
This dealership has been excellent and provided me a great deal on my trade in and the purchase of a new Jeep Grand Cherokee. I would highly recommend.
⭐⭐⭐⭐⭐ Lucas was fantastic to work with! He was respectful, honest, and made the entire car-buying process easy and stress-free. He took the time to answer all of our questions, never made us feel pressured, and worked with us to get a great deal on the vehicle. His professionalism and friendly attitude really stood out. I would definitely recommend asking for Lucas if you’re looking for a great experience at the dealership. Thanks again for all your help!
I had a great experience working with Jim Bryant. He made the entire process of buying my Charger quick, easy, and stress-free. Jim was professional, knowledgeable, and answered all of my questions without making me feel pressured. He made sure everything went smoothly from start to finish. If you’re looking for a great car-buying experience, I highly recommend asking for Jim Bryant!
Bill was fantastic - seamless communication via phone. Exact numbers that were agreed upon. I just wished I had found pine belt for my last two dodge purchases
Eric was very helpfull. and curtious. We appreciate working wit him.
Great and friendly service. Eric was great in getting me the best deal possible. Would definitely recommend doing business here for a hassle free process
You gonna have the best car buying experience of your life!...
Jim Bryant is a friendly, knowledgeable man who helped me find my new Jeep Wrangler. The people who work there are really in tune to your needs.
Toni was so great to work with and she made the whole experience so wonderful! From start to finish she was so helpful and answered any questions I had. Thank you so much!
Nice people. Quick turnaround but always feel like service is trying to upsell me. Owner is a good guy if you need him
I had a problem and when I spoke to the sales manager the problem was immediately addressed.
Excellent
Great experience! Highly recommend!
My 26 Durango had an issue coming off the parkway and I just happened to be right next to these beautiful people. I pull in (they had just opened) and explain my situation. With no appointment, they took my vehicle in, diagnosed the issue and fixed it same day. These guys are fantastic! They really saved the day for me. 5 out of 5 stars. I highly recommend them for any of your service needs! Special shout out to Eric in the service department, he understood I needed my truck back as soon as possible and he made it happen in one day. ... Read More Full review text opened.Google - May 14, 2026
My 26 Durango had an issue coming off the parkway and I just happened to be right next to these beautiful people. I pull in (they had just opened) and explain my situation. With no appointment, they took my vehicle in, diagnosed the issue and fixed it same day. These guys are fantastic! They really saved the day for me. 5 out of 5 stars. I highly recommend them for any of your service needs! Special shout out to Eric in the service department, he understood I needed my truck back as soon as possible and he made it happen in one day. Great guy!
Thank to the advisor explaining everything so clearly, You made me feel confident in the repair. I appreciate how he explained the repair, the whole process is painless, "Thank you for taking the time to show me the problem".
Great service
Great service overall every time. Thank you!
First and foremost , the atmosphere was welcoming and warm felt. I spoke with Eric and he helped me with my purchase process. I knew off the bat that the Lord will provide for me because He sent me here. Take the step and see God reveal the people to you. Thank you Eric for your service, words can’t explain how grateful I am. God bless you and your family. “Take care of my house and I'll take care of you" Zechariah 3:7
What a great experience!! Josh was such a great help!! Very knowledgeable and nice! Wouldn’t go anywhere else to get our vehicle.
Service was Great Eric was right on target.
Very prompt & courteous. Very clean service area.
Adam is an amazing service representative, always accommodating and very honest.
Excellent service
Great Family owned and operated dealership. Take care of their customers and employees.
Traded in my Jeep Grand Cherokee for a newer vehicle and couldn’t happier with the service I received. Everyone is very professional and friendly and makes the process a piece of cake from start to finish.
From test drive to out the door in less than 2 hours! Great staff !!
If I could give over 5 stars I would; this was a phenomenal experience. My salesman, Josh, was absolutely amazing! He made everything so easy and simple and found me my perfect vehicle. Everyone was SO sweet from sales to the cashier.
Gio thank you for your excellent service!!
Great job on my wiring for my Jeep. They are really good communicators and are giving you constant updates. Actually my first time here and was very pleased. Thanks
Just purchased a 2026 ram 1500 and had a great experience with Josh. He was knowledgeable, straightforward, and made everything smooth from start to finish.
Josh and ernie that's all I can say, you find these two people.You'll have a new car best price on market
I had a great experience purchasing my used 2020 Jeep Grand Cherokee from Pine Belt Jeep Dodge Ram and working with Josh Pollack made the process as smooth as possible. I’d easily recommend them to family, friends or coworkers.
very forthright and efficient with the car buying process… Eric and Josh were all stars ✅
Very friendly and quick!
Jessica is a great service tech and always super helpful
Took about an hour, with all they did that’s to be expected. Great service very straightforward
Great customer service
Very helpful
We worked with Eric at Pinebelt. He made the process painless and quick. Eric was a pleasure to work with while buying our Jeep
Great used car buying experience. Saleperson Lukas was great to work with. Everyone from the sales manager to the cashier were friendly and helpful. The whole process was transparent, honest and quick.
It was great 👍 I felt important, and my needs were fulfilled! From the beginning Adam C was so accommodating! It continued to the end of my experience! Thank you so much it was very appreciated 👏
Great experience very professional work was quickly done. Left with a smile on my face.
Service team did a great job during my visit. Very happy with everyone I was in contact with
5 stars all around! On arrival check in was smooth. Explained all service work being done clearly. Got me on my way quickly. Can't say enough about how pleased I was.
Eric, my service advisor, was courteous and informative.
I picked up my new 2026 Jeep Compass today from Pine Belt Chrysler Jeep Dodge Ram and had great service from Josh Pollak. He was very friendly and walked me through the process to turn in my previous lease vehicle and pick up my new Compass. I was very happy with their service!
Amber was great !!
Very happy with the service
"I just wanted to take a moment to express my appreciation for the great service I received at your shop. The team was knowledgeable, friendly, and efficient in fixing my car. They kept me updated throughout the process and explained everything in a way that made sense to me. The price was fair, and I was back on the road in no time. Thanks for a stress-free experience - I'll definitely be recommending you to friends and family!" 😊
Eric Cohen was great to work with. Pleasant experience getting into a new car
